I was hired as an independent contractor to figure out the best way to get new moms through the door and using the tele-health app, Pacify. I was able to learn from the experts at Pacify to discover key concerns, pain points and desires, and elected to use an animated, human-focused visual journey to highlight the ways Pacify can support new moms. The user onboarding was integrated into the live Pacify app in late 2017 and was met warmly by the Pacify community. 
I was re-hired to create an informational video for patient waiting rooms (meant to be viewed without audio).

Both of these experiences were provided in both English and Spanish.
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